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Health and hygiene



Keeping our people healthy
Occupational health services aim to protect and promote workers’ safety, health and wellbeing, improve their working conditions and working environment.

Industry statistics show that occupational diseases account for around 50 times more cases than safety-related fatalities. In addition, occupational diseases are often slow to manifest and long lasting, underscoring the importance of proactive initiatives to keep workforces healthy.

In line with our drive to achieve zero harm, our vision for health is to have a work environment that has no adverse health effects on our employees and affected communities. In 2010, we reviewed our health and hygiene strategic framework to improve our proactive management of health. We also updated our reporting framework to help us track the implementation of our strategy.

The diagram shows the stressors to which our employees are exposed and the health conditions that may arise.

Managing these issues spans:

  • Identifying and classifying risks
  • Assessment and surveillance
  • Prevention and control of risks
  • Monitoring and evaluation
  • Consultation, information, instruction and training
  • Continuous improvement.

Business units identify, rank and quantify their risks, and then implement programmes to mitigate the impact. Workplace exposures are linked to individuals and this forms the basis of the medical surveillance programme.

The occupational health hazards to which most Exxaro employees are exposed are noise and dust, and this is reflected in the occupational disease profile. Newly diagnosed cases are submitted to the compensation authorities for confirmation that they are work-related, and serve as an early indicator of the possible occupational disease burden. Accepted cases are awarded compensation.

Health & Hygiene Strategic Framework


  2009         2010-2011      Status       2012-2015   
1 Status report on noise and dust-control programmes      1 Review priorities      Strategy revised     1 Review priorities   
2 50% VCT      2 Track cases with >5% loss of hearing (shift from baseline)    Implemented     2 No cases >10% NIHL  
3 A total of 200 peer educators trained     3 Reduce percentage of employees exposed to OEL dust and fumes      In progress     3 >80% VCT;
>70% retention on treatment programme  
4 Implement TB standard at three business units      4 70% VCT and 50% retention on treatment programme     38% retention on treatment programme     4 >85% TB cases complete treatment  
      5 TB treatment provided at 50% of business units      2011 audit to assess implementation     5 Reduce new HIV infections by 5%   
      6 Occupational risk and exposure profiling standard     Under development     6 Reduce indirect costs due to HIV/Aids by
5% from baseline   
      7 Baseline study of indirect costs of HIV/Aids      In progress        
      8 Awareness campaign on noise, dust and thermal stress at all business units       In progress        

Health and hygiene targets
  • Reduce NIHL (noise-induced hearing loss) to less than 10% loss of hearing (shift from baseline) per individual by 2013
  • Reduce compensation costs for occupational diseases
  • Reduce incidence of HIV
  • Raise awareness of health and hygiene programme. 

Highlights

  • Interdisciplinary approach to health management implemented
  • Pilot site Matla reduced dust levels by 40% in a MOSH project that will be rolled out to other sites and by other
    companies in the mining industry (refer to case studies below)
  • Introduced early reporting of noise-induced hearing loss to proactively identify and minimise noise exposure
    to employees and enable Exxaro to track the effectiveness of its control programmes
  • Revised corporate standard for medical surveillance
  • Developed standard for reporting and statistics
  • Reached our target of a 70% testing rate for HIV.
Acknowledging that collaboration across departments is essential for health and hygiene initiatives to succeed, during the year Exxaro formalised its interdisciplinary approach to health management in a forum represented by technology, information management, human resources and supply chain management.
Projects undertaken by this team include:
  • Training occupational hygienists on the use of the hearing protection device tool developed by MOSH
    (refer to case studies below) to assist in selecting appropriate devices for various employee categories
  • Refresher training on reading X-rays to identify early markers of lung diseases
  • Developing procurement guidelines for selecting equipment based on noise levels.



Reporting standards

Exxaro has finalised a new management standard on health and hygiene reporting criteria across the group. In terms of this standard, business units will report to the executive committee monthly, quarterly and annually on key health and hygiene issues including noise, airborne pollutants, hazardous chemicals, thermal stress, fatigue, biological hazards and radiation. Detailed monthly reports will provide a holistic view of health and hygiene standards and trends across the group.

This will enable management to more effectively monitor the risk identification and assessment process, comply with legislation and reporting requirements for listed companies, and track the implementation of programmes against set targets.

Medical surveillance

A new standard was developed in 2010 covering medical surveillance of employees and contractors in terms of the Mine Health and Safety Act (29 of 1996), Occupational Diseases in Mines and Works Act (78 of 1993 as amended), Occupational Health and Safety Act (85 of 1993), National Nuclear Regulator Act (47 of 1999) and Compensation for Injuries and Diseases Act (130 of 1993).

The objectives of Exxaro’s new risk-based medical surveillance standard include:
  • Early detection of adverse health effects and occupational diseases from workplace exposure
  • Assessing the health status of employees by regularly collecting relevant health information to detect adverse health effects at the earliest opportunity and ensure continued fitness to work
  • Enabling management to take appropriate and timely corrective action to safeguard the health and wellbeing of employees
  • Improving risk management by identifying adverse health effects among employee groups exposed to similar occupational hazards (homogeneous exposure groups)
  • Enabling employees to be fully informed of the risks associated with their work and procedures to minimise those risks and prevent occupational diseases
  • Identifying occupational disease from previous and current occupational exposure, and referring affected employees for confirmation of diagnosis, treatment where appropriate, rehabilitation and proper placement
  • Submitting claims for compensation where necessary.
As per legislative requirements, all employees and contractors are required to undergo medical surveillance
in terms of the risk assessment. This spans:
  • Pre-employment/pre-placement medical examination
  • Periodic medical examination
  • Transfer medical examination
  • Out-of-cycle medical examination
  • Exit medical examination.

Meeting mining sector targets

Dust and noise-reduction targets set by the mining industry aim to reduce the number of NIHL and silicosis cases. This depends on:
  • Minimising noise and dust exposure to below occupational exposure levels (OEL)
  • Reducing the time spent by employees in noisy and dusty areas
  • Proper use of personal protective equipment.
Initiatives to reduce noise include:
  • Enclosing machines with open cabins
  • Boxing work benches
  • Installing silencers on auxiliary fans
  • Training.
Initiatives to reduce dust include:
  • Removal of coal crusher at one of our sites
  • Extraction fans at primary and secondary crushers
  • Use of water in stockpile areas
  • Dust suppression on opencast surface roads
  • Increased ventilation in underground sections
  • Wet plants
  • Training.
Case study - Reducing dust at Matla
Exxaro’s Matla coal mine was selected as a pilot site for the mines occupational safety and health initiative, known as MOSH. Given that the impact of dust is a key issue in preventing silicosis in the industry, the first project at Matla focused on reducing dust both on surface and underground. In tandem with assessing available dust-suppression systems, Matla initiated a broad and consultative communication process with employees, facilitated by union representatives.

For the surface installation, the project addressed the high dust load at the plant secondary crushers. Automatically activated, a micro dust-suppression system produces atomised mist that has reduced respirable and total dust levels by more than 90%.

Underground, previous measurements had indicated high dust levels in intake airways. Using a fogger dust-suppression system at major points and air-scrubbing technology for airways, bunkers and silos, respirable dust levels dropped over 40% while total dust was reduced by more than 30%.

Key lessons learned from the pilot site have industry-wide application. These range from the importance of risk assessment to facilitating communication by involving unions and related associations.   


Case studies
Reducing tuberculosis cases at Matla
In 2009, 12 accepted cases of pulmonary TB were from Matla. A three-year analysis of data on results of personal coal-dust levels, number of TB cases (reported and accepted for compensation) and affected occupations showed a correlation between increased dust exposure levels and the number of TB cases. The analysis also identified specific problematic work areas and work areas where personal dust levels were decreasing.

Actions implemented to control or reduce dust levels included:
  • Suppression to reduce respirable dust levels
  • Investigating new technology for respirators.

In 2010, Matla also had 12 accepted cases of occupational TB. However, two of these were first reported in 2005, which means a 20% decrease in accepted TB cases for the review period.

Reducing cases of noise-induced hearing loss (NIHL) at Matla
Given that around two-thirds of NIHL cases accepted for compensation by Exxaro in 2009 were from Matla, an investigation was conducted to:
  • Determine the proportion of personal noise samples exceeding 85dB(A) over an eight-hour shift
  • Identify the number of noise sources and their sound levels
  • Identify the number of people exposed to these noise levels and affected occupations.
Corrective action included:
  • Identifying priority equipment for replacement
  • Supplying customised hearing protection devices to employees exposed to noise levels >90dB(A)
  • Conducting hearing conservation awareness campaign.

In 2010 improvement was evident: Matla reported no new cases of NIHL; and had two cases accepted for compensation as opposed to 11 cases in 2009.  

Occupational diseases

Two pieces of legislation govern compensation: Compensation for Occupational Injuries and Diseases Act (COIDA) and the Occupational Diseases in Mines and Works Act which provides for medical benefits for former employees. Therefore, Exxaro educates employees on benefits they can access in their own health management but, more importantly, focuses on improving their health to avoid unnecessary or premature loss of life.

Exxaro is also participating in a tri-partite initiative (employers-employees-government represented by the Chamber of Mines, unions and Department of Health respectively) for former mineworkers to improve access to medical benefits as envisaged by the act. Internally we will also focus on education and awareness of the benefits of preventive measures in the workplace for employee health and wellbeing, as well as employees benefits provided for by legislation.

Reported cases are those newly diagnosed and submitted to the compensation authorities to confirm they are work related and eligible for compensation. In 2010 Exxaro reported 89 occupational diseases (compared to 85 in 2009): this is an early indicator of the possible occupational disease burden. These were occupational TB (52); NIHL (12); pneumoconiosis (23); dermatitis (1) and work-related upper-limb disease (WRULD) (1). Tracking this data indicates potential cases that could be compensated and provides an opportunity to reinforce preventive programmes.

In 2010, Exxaro had 35 occupational disease cases accepted for compensation: nine of NIHL, two of pneumoconiosis, 21 of occupational TB, two of dermatitis, and one WRULD. The five-year trend is shown below.

Cumulative occupational diseases

In 2010, there was a decrease in NIHL, but no decrease in pneumoconiosis and occupational TB. Efforts to reduce employees’ high noise exposure continue. There is also increased susceptibility to TB, possibly fuelled by the increase in the number of individuals with compromised immune systems. There have been no cases of silicosis.

In 2011, Exxaro will concentrate on a hearing conservation programme, ensuring each business unit has a dedicated and functioning committee to report and investigate incidents of hearing loss above 5% and to review that unit’s noise-related procurement policy and criteria. This will be supplemented by awareness campaigns across the group and system improvements for more accurate reporting.

Tuberculosis

New cases of non-occupational TB increased from 2008 (63) to 2009 (83 out of 11 180 employees). In 2010,
there were 30 new cases. The new TB standard issued for the group in 2009 to ensure uniform and comprehensive management of employees with TB has been implemented. This disease remains a focus for Exxaro’s health and hygiene team, given the scope of related risks, including:
  • Spread of TB in the communities where employees and contractors live
  • Significant risk of co-worker infection (10 to 18 people are infected by one active TB patient)
  • The high prevalence rate of HIV (which compromises individual immune systems) is a known risk factor for developing TB, therefore TB and HIV/Aids programmes need to be reinforced
  • Workplace exposure to mining dust is a contributing factor to TB.

Given the dramatic increase in TB rates in South Africa and in the mining industry in recent years, it is important to manage TB and HIV holistically through better surveillance, diagnosis, treatment and monitoring. At each business unit, TB education initiatives reach employees at least once a year. These include information on symptoms and the importance of early diagnosis for effective treatment. Adhering to this new standard is expected to reduce the risk of developing, contracting and spreading multiple- and extensively drug-resistant TB in Exxaro. This programme will be reviewed in 2011.

Number of TB cases

Areas for improvement that will influence the number of TB cases will be identified from the TB programme audit conducted in 2011. Ensuring early enrolment of HIV-positive employees onto the HIV management programme will also ensure early identification and treatment of patients co-infected with HIV and TB.

TB in South Africa

South Africa has the largest tuberculosis (TB) burden in the world with 900-1 000 new cases per 100 000 people each year. In this country, the high rate of HIV prevalence (70%) among TB patients contributes to the death rate of people with HIV/Aids.

The coal-mining industry’s focus on TB in recent years is reflected in statistics well below the industry level. Of almost 4 500 cases of occupational TB reported in 2009 by the mining industry, only 207 were from collieries. This translates to a rate of 345/100 000 compared to 900/100 000 in the broader mining industry.

Some 10 000 new cases of multidrug-resistant TB occur each year in South Africa - indicating failure in the control of TB. Although treatment is available at primary healthcare facilities, resource constraints and other social issues make treatment supervision and follow-up difficult. The Chamber of Mines has initiated a review of TB programmes in the mining industry and Exxaro will review its own programme in 2011 to assess the implementation of its own TB management standard.  

H1N1 (swine flu)

There was one recorded case of H1N1 in Exxaro in 2010 compared to three cases reported across the group in 2009. The individual was treated and recovered fully. Exxaro will continue to monitor and manage potential risks as the flu season approaches.

Employee wellness

To ensure support for any of our people experiencing difficulties, an employee assistance programme provides access to an external counselling service. The programme is a preventive measure that helps employees take the necessary steps to manage personal concerns, and assists management in minimising productivity issues.

The overall objective is early identification, referral and resolution of personal and work-related problems before they affect job performance and productivity. To achieve this, various role players are trained to recognise and deal with personal issues that may be affecting a staff member’s work performance and provide guidance on how to use the employee assistance programme as a management tool.

During the review period, our people accessed the employee assistance programme service for the following reasons in order of priority:
  • Couple and family issues
  • Dependency
  • Management consultations
  • Personal emotional: In 2010 depression has been a particular challenge for employees across Exxaro’s operations - we believe this is a stark reflection of the impact of two years of economic turmoil
  • Work-related reasons
  • Financial: Again reflecting the economic climate, some 1 900 of our people have garnishee and maintenance orders deducted from their monthly pay. On average, affected employees are each paying R470 monthly against these orders. Every effort is being made to help these employees fulfil their obligations and regain their financial footing.

Exxaro is aware of social, psychological and mental health challenges and has programmes in place at all business units to manage these challenges both reactively and proactively.

Exxaro also has a programme focusing on executive wellness. This consists of a holistic assessment as well as general support to the executive team.

Wellness
Most business units arranged wellness days in 2010. Service providers conduct different healthscreening tests and advise participants on lifestyle issues. These days are open to employees, family members and the broader community. Although participation is voluntary, attendance is very good and contributes to the effectiveness of our wellness programme.

The importance of employee wellness is recognised in terms of ethical, legislative, safety, production requirements and the company’s values. We recognise that employees and their families face a range of chronic and life-threatening diseases with social and financial implications. We strive to minimise these implications through our comprehensive and proactive employee wellness programmes.

Wellness programmes empower employees to manage their own wellbeing by raising awareness and disseminating information through work-site posters, booklets, an annual wellness calendar, and wellness days at business units that include health screenings.

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