| GRI ELEMENT |
TOPIC |
FY2003 |
FY2004 |
| Vision and strategy |
page no.
(as per printed report) |
| 1.1 |
Vision and strategy |
 |
 |
15 |
| 1.2 |
Key elements of the report |
 |
 |
IFC |
| Profile |
| 2.1 |
Name |
 |
 |
OFC |
| 2.2 |
Major products |
 |
 |
1, 2 |
| 2.3 |
Operational structure |
 |
 |
1 |
| 2.4 |
Major divisions and joint ventures |
 |
 |
1 |
| 2.5 |
Countries of operation |
 |
 |
Fold-out |
| 2.6 |
Nature of ownership |
 |
 |
3 |
| 2.7 |
Nature of markets served |
 |
 |
2 |
| 2.8 |
Scale of organisation |
 |
 |
2 |
| 2.9 |
Stakeholders |
 |
 |
4/5 |
| 2.10 |
Contact details |
 |
 |
93 |
| 2.11 |
Reporting period |
 |
 |
93 |
| 2.12 |
Date of previous report |
 |
 |
93 |
| 2.13 |
Boundaries of report |
 |
 |
93 |
| 2.14 |
Significant changes on prior year |
 |
 |
93 |
| 2.15 |
Basis for reporting on joint ventures, etc |
 |
 |
93 |
| 2.16 |
Explanation of restatements |
n/a |
n/a |
93 |
| 2.17 |
Decisions not to apply GRI principles |
n/a |
n/a |
n/a |
| 2.18 |
Definitions |
 |
 |
74,
75, 77, 83 |
| 2.19 |
Significant changes in measurement
methods on key economic, environmental
and social information |
n/a |
 |
47, 75
80, 82
88 |
| 2.20 |
Policies and practices to ensure accuracy |
 |
 |
52
54, 60 65,
77 |
| 2.21 |
Policy and practice on independent assurance |
 |
 |
15,
61, 94 |
| 2.22 |
Additional information |
web |
 |
web |
| Governance structure and management
systems |
| 3.1 |
Governance structure |
 |
 |
60 |
| 3.2 |
Independent non-executive directors |
 |
 |
60 |
| 3.3 |
Expertise of board members |
 |
 |
60 |
| 3.4 |
Supervisory board processes |
 |
 |
60 |
| 3.5 |
Link between executive compensation and achievement
of goals |
 |
 |
64 |
| 3.6 |
Organisational structure and key responsible individuals |
 |
 |
56 |
| 3.7 |
Principles and policies on economic, environment and
social performance |
 |
 |
74, 75, 82,
84 |
| 3.8 |
Mechanisms for shareholder interaction with board members |
 |
 |
65 |
| 3.9 |
Identification of stakeholders |
 |
 |
4, 5 |
| 3.10 |
Stakeholder consultation |
 |
 |
4, 5 |
| 3.11 |
Information from stakeholder consultation |
 |
 |
4, 5 |
| 3.12 |
Use of information from stakeholder consultation |
 |
 |
4, 5 |
| 3.13 |
Precautionary approach |
n/a |
 |
66 |
| 3.14 |
External principles endorsed |
 |
 |
14, 85,
94 |
| 3.15 |
Industry, business and advocacy organisations |
 |
 |
87 |
| 3.16 |
Upstream and downstream impacts outsourcing/supplier
management product and service stewardship |
|

|
88 5
|
| 3.17 |
Indirect impacts |
 |
|
77 |
| 3.18 |
Major changes in locations or operations |
 |
 |
42 |
| 3.19 |
Programmes and procedures in economic, environmental
and social performance
priority and target setting
major improvement programmes
internal communication and training
performance monitoring
internal and external audit
senior management review
|

 
 
|

 
 
|
6,
13 85
83 86 94,
104 62,
64 |
| 3.20 |
Certification of management systems |
 |
 |
60,
75 |
GRI content
index
4.1 |
Index |
 |
|
|
Performance indicators
Economic
EC1 |
Customers
Net sales |
 |
 |
Fold-out, 6 |
| EC2 |
Geographic breakdown |
 |
 |
34, 74 |
| EC3 |
Suppliers
Cost of procurement |
 |
 |
54, 74,
84 |
| EC4 |
Percentage paid on contracted terms |
 |
 |
74 |
| EC11 |
Supplier breakdown |
 |
 |
74 |
| EC5 |
Employees
Total payroll and benefits |
 |
 |
74, 82 |
| EC6 |
Providers of capital
Distributions |
 |
 |
74 |
| EC7 |
Retained earnings |
 |
 |
74 |
| EC8 |
Public sector
Total taxes paid |
 |
 |
74 |
| EC9 |
Subsidies received |
zero |
 |
74 |
| EC10 |
Donations |
 |
 |
74 |
| EC12 |
Total spent on non-core business
infrastructure development |
na |
na |
|
| EC13 |
Indirect impacts
Indirect economic impacts |
n/a |
 |
8 16 |
| Environmental |
|
|
|
|
| EN1 |
Materials used other than water |
 |
 |
79 |
| EN2 |
Materials waste from external sources |
na |
na |
|
| EN3 |
Direct energy use |
 |
 |
80 |
| EN4 |
Indirect energy use |
na |
na |
|
| EN17 |
Renewable energy sources |
na |
na |
|
| EN18 |
Energy consumption |
 |
 |
79 |
| EN19 |
Indirect (up/downstream) energy use |
na |
na |
|
| EN5 |
Total water use |
 |
 |
80 |
| EN20 |
Water use and ecosystems affected |
na |
 |
78 |
| EN21 |
Withdrawals of ground and surface water |
na |
 |
78 |
| EN22 |
Recycling of water |
na |
na |
|
| EN6 |
Land in biodiversity-rich habitats |
na |
|
78 |
| EN7 |
Impacts on biodiversity in terrestrial, fresh water
and marine habitats |
na |
na |
|
| EN23 |
Land for production activities or extractive use |
 |
 |
78 |
| EN24 |
Impermeable surface of land |
na |
 |
78 |
| EN25 |
Impacts on protected or sensitive areas |
na |
 |
78 |
| EN26 |
Changes to natural habitats from activities and habitats
protected or restored |
na |
 |
78 |
| EN27 |
Objectives for protecting and restoring ecosystems |
na |
 |
77 |
| EN28 |
Protected species with habitats in operational areas |
na |
na |
|
| EN29 |
Business units in or around protected
or sensitive areas |
 |
 |
78 |
| EN8 |
Greenhouse gas emissions |
na |
na |
|
| EN9 |
Ozone-depleting substances |
na |
na |
|
| EN10 |
Other significant air emissions |
na |
 |
78 |
| EN11 |
Waste by type and definition |
na |
na |
|
| EN12 |
Discharges to water |
na |
na |
|
| EN13 |
Spills of chemicals, oils and fuels |
na |
 |
78 |
| EN30 |
Indirect greenhouse gas emissions |
na |
na |
|
| EN31 |
Hazardous waste |
 |
 |
75 |
| EN32 |
Ecosystems/habitats affected by water run-off |
na |
na |
|
| EN33 |
Performance of suppliers |
na |
na |
|
| EN14 |
Impacts of products and services |
na |
na |
|
| EN15 |
Products reclaimable |
na |
na |
|
| EN16 |
Fines for environmental non-performance |
na |
nil |
|
| EN34 |
Impacts of transportation used for logistical purposes |
na |
na |
|
| EN35 |
Total environmental expenditure by type |
na |
na |
|
Social
LA1 |
Employment
Breakdown of workforce |
 |
 |
82 |
| LA2 |
Net job creation and average turnover segmented by region/country |
 |
 |
82 |
| LA12 |
Employee benefits beyond legal mandate |
n/a |
 |
84 |
| LA3 |
Labour/management relations
Employees represented by trade unions,
bona fide employee representatives or covered by collective bargaining
agreements |
 |
 |
84 |
| LA4 |
Information, consultation and negotiation
with employees over changes in operations |
 |
 |
84 |
| LA13 |
Formal worker representation in decision-making or management,
including corporate governance |
 |
 |
84 |
| LA5 |
Health and safety
Recording and notification of occupational accidents and diseases
|
 |
 |
77 |
| LA6 |
Formal health and safety committees with management
and worker representation |
 |
 |
84 |
| LA7 |
Standard injury, lost-day and absentee rates and work-related
fatalities (including sub-contracted workers) |
 |
 |
76 |
| LA8 |
Policies or programmes on HIV/Aids |
 |
|
78 |
| LA14 |
Compliance with ILO guidelines |
 |
 |
84 |
| LA15 |
Agreements with trade unions or employee representatives
covering health and safety at work |
 |
 |
84 |
| LA9 |
Training and education
Average hours of training per year per
employee by category |
 |
 |
84,
85 |
| LA16 |
Programmes to support continued employability of employees
and to manage career endings |
 |
 |
84, 85 |
| LA17 |
Programmes for skills management or lifelong learning |
 |
 |
84, 85 |
| LA10 |
Diversity and opportunity
Equal opportunities and monitoring systems |
 |
 |
84, 85 |
| LA11 |
Senior management and corporate governance bodies, including
male/female ratio and cultural diversity |
 |
 |
82 |
| HR1 |
Human rights
Human rights and operations, including monitoring mechanisms |
 |
 |
84 |
| HR2 |
Human rights impacts on investment and procurement |
 |
 |
84 |
| HR3 |
Human rights within supply chain including monitoring
systems |
na |
na |
|
| HR8 |
Employee training on human rights in operations |
 |
 |
84 |
| HR4 |
Non-discrimination
Discrimination in operations |
 |
 |
84 |
| HR5 |
Freedom of association and collective bargaining
Freedom of association |
 |
 |
84 |
| HR6 |
Child labour |
 |
 |
84 |
| HR7 |
Forced and compulsory labour |
 |
 |
84 |
| HR9 |
Disciplinary practices
Appeal practices |
 |
 |
84 |
| HR10 |
Non-retaliation |
na |
 |
84 |
| HR11 |
Security practices
Human rights training for security personnel |
 |
 |
84 |
| HR12 |
Indigenous rights
Needs of indigenous people |
 |
 |
87, 88 |
| HR13 |
Jointly-managed community
grievance mechanisms |
 |
 |
88 |
| HR14 |
Share of operating revenues redistributed
to local communities |
na |
na |
|
| SO1 |
Community
Communities affected by operations |
 |
 |
87, 88 |
| SO4 |
Awards for social, ethical and
environmental performance |
na |
 |
11 |
| SO2 |
Bribery and corruption
Policy |
 |
 |
11 |
| SO3 |
Political contributions
Political lobbying and contributions |
 |
 |
88 |
| SO5 |
Money paid to political bodies |
n/a |
 |
88 |
| SO6 |
Competition and pricing
Court decisions on anti-trust and
monopoly regulations |
n/a |
n/a |
|
| SO7 |
Mechanisms to prevent anti-
competitive behaviour |
 |
 |
64 |
| PR1 |
Customer health and safety
Customer health and safety during use
of products and services |
n/a |
n/a |
|
| PR2 |
Products and services
Product information and labelling |
n/a |
n/a |
|
| PR7 |
Non-compliance on product
information and labelling |
n/a |
n/a |
|
| PR8 |
Customer satisfaction |
n/a |
n/a |
|
| PR9 |
Advertising
Advertising |
 |
na |
|
| PR10 |
Breaches of advertising and
marketing regulations |
n/a |
zero |
|
| PR3 |
Respect for privacy
Consumer privacy |
n/a |
na |
|
| PR11 |
Breaches of consumer privacy |
n/a |
zero |
|
 |
 |
 |
 |
 |