Head, Technical Support

Vacancy Number: P40181315

Business Unit: Corporate Centre

Business Section: Engineering

Physical Location: Belfast

Start Date: 2018-06-08

Application Closing Date: 2018-06-15

E-mail: careers@exxaro.com

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PURPOSE:  • To optimize maintenance resources, to ensure equipment availability to meet production targets. • To ensure conformance to applicable standards and procedures, while ensuring support to operations with software and field instrumentation. • Provide assistance and guidance with the creation and implementation of new instrumentation techniques.

  MAJOR CHALLENGES: • Equipment and skills availability aligned with maintenance targets • Quality assured, maintenance philosophies and procedures aligned with best practise specifications • To ensure a competent complement of Human resource capital • To resolve unique technical constraints and incidents • Variety and technology of resources to maintain in area of responsibility.


  •  B Eng (Relevant) ( Essential/Minimum )    
  • B Tech (Relevant) ( Essential/Minimum or )   
  •   Certificate First Line Management ( Essential/Minimum )


5 Years Technical process / maintenance environment  ~ Essential/Minimum ~ Operational


  Certificate of Fitness ( Essential/Minimum )
  Psychometric Assessment ( Essential/Minimum )



The incumbent will inter alia be responsible for the following:


• Initiate continuous improvement initiatives leading to cost saving opportunities whilst keeping abreast of new developments and technology within specialist field • Conduct research work in order to initiate process changes. Act as Business Improvement process champion by liaising with other development sections • Conduct desktop and pre-feasibility studies toward improving process flow. • Ensure conformance to best instrumentation practices, through the implementation and adherence to good standards and procedures. • Utilise the latest technology in the control and implementation of instrumentation. • Provide a high level of support for software and field instrumentation in all environments. • Develop and test new technologies.


• Ensure all operations adhere and comply with corporate governance, statutory, legal and other requirements • Adhere to OHS Act, company-specific SHE policies, procedures and legislation • Manage risk by assessing liabilities, reporting and monitoring standards, as well as attending to rehabilitation / environmental p roblems in line with Exxaro standards • Accept responsibility for SHERQ by creating awareness and addressing all unsafe practices in a timeous manner • Implement and maintain audit structure • Assume all duties regarding 16.2 SHE legal appointment. • generation, implementation, coordination, corrective actions and maintenance of all SHE activities namely HIRA's, Working procedure, Audits, safety training, inductions, investigations, etc.


• Support core business by ensuring appropriate stakeholder relationships toward enhancing corporate profile • Manage internal and external relations, including interface with external providers or other functions responsible to ensure that business needs are met • Provide relevant and specialised project support to applicable stakeholders


• An optimised team is manned by staff which are motivated, empowered and led by sound performance management and transformational leadership practices • Promote teamwork, provide support and manage performance by creating and maintaining individual development plans for subordinates • Oversee recruitment and HR related activities of reporting staff • Perform fair and reasonable tasks related to job and working environment, at discretion of Manager (direct superior)


• Manage projects with regard to processes, technology and equipment • Evaluate and complete projects with minimum risk, within allocated timeframes and according to specified budgetary requirements • Provide input and focus on projects and project teams • Provide regular progress updates to stakeholders


• Maintain and ensure a healthy environment, safe operations and practices, ensuring compliance with all applicable SHE policies and procedures in line with set standards • Encourage a culture that focuses on safety in all operations


• Develop plan implement and maintain a strategy to supply integrated support services to customers, which includes following: • Technical studies of new operations; Design and layouts; Mechanical/Electrical with regards to all new and existing plants as well as Research and development; Resource management; Technical support to Research and Development; Safety; General operational issues; Terrain and Infrastructures • Manage legal compliancy of Technical Support sub-group

All applications should be emailed to Careers@exxaro.com  with Ref: P40181315

The appointment will be made in accordance with Exxaro’s Employment Equity policy.

If you have not been contacted within 28 days of the closing date of this advertisement, please accept that your application was unsuccessful